Internal service provider to GovernmentInternal Service Provider to Government
Preparing a response to an RFT for an internal service provider to a major Government electrical utility. The utility published a request for tender (RFT) to the open market for competitive bids to provide the service that was being provided by internal suppliers (blue collar).
A bid response team was assembled to assist the internal team to put together their bid. Madrigal Communications was engaged to undertake technical writing and advise on the content and documentation.
The contract value was $11 million a year and the internal team had never put together a proposal.hare.
Client needs
The bid team engaged Madrigal Communications to assist with the content assembly, technical writing and production.
Our approach
Madrigal Communications uses a systematic approach to tender responses. We analysed the RFT document and recommended that a high level of detail was required to complete the bid. Compliance with Work Health and Safety (WHS) was a fundamental requirement of the tender response. Madrigal assembled and cross-referenced a comprehensive set of safety policies and procedures to unequivocally show that all compliance requirements were met.
We also formatted the documentation and assembled the electronic form for submission. We also assisted in the costings and resourcing estimates.
Outcome
We produced a comprehensive tender response that was a competitive price and demonstrated compliance with all requirements, especially the extensive work health and safety specifications.
The proposal was successful with the internal client winning the job.
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